Community Care Guidelines
Setting clear expectations for a positive experience for everyone in our volunteer community
Understanding Our Volunteer Lawn Care Services
At Community Mow, our mission is to foster community well-being by offering complimentary lawn care services to seniors, veterans, individuals with disabilities, and those facing financial hardships. As a volunteer-powered nonprofit, we aim to set clear expectations to ensure a positive experience for everyone involved.
1Volunteer-Powered Assistance
Our services are delivered by dedicated volunteers from diverse backgrounds—students, retirees, working professionals, and others—who generously donate their time. While some have landscaping experience, many are simply community members eager to help. Please understand that volunteer availability can vary based on personal commitments and capacity.
2Service Availability and Scheduling
We strive to match service requests with nearby volunteers, considering factors like urgency and need. However, due to varying volunteer availability, we may not always offer regular or recurring lawn maintenance. Our goal is to assist as many individuals as possible, but we cannot guarantee immediate or ongoing services.
3Confirmation and Service Fulfillment
Submitting a service request indicates your interest and need, but it does not guarantee service. We will confirm receipt of your request and do our best to connect you with a volunteer. If a match isn't immediately available, we will keep your request on file and reach out when a volunteer becomes available.
4Respectful Communication
If you're paired with a volunteer, we ask that you respect their time and efforts. Should your assigned volunteer become unavailable, please inform us promptly so we can attempt to find an alternative. Open and respectful communication ensures a positive experience for both recipients and volunteers.
5Patience and Understanding
As a volunteer-driven initiative, our capacity is influenced by the availability and willingness of our volunteers. While we aim to assist everyone who reaches out, we ask for your patience and understanding if delays occur. Your grace allows us to continue serving the community effectively.